Privacy Policy

Welcome to KipTalk. This Privacy Policy applies to KipTalk services (the “Platform”), which include KipTalk apps, websites, software and related services accessed via any platform or device that link to this Privacy Policy. The Platform is provided and controlled by KipTalk Communications Ltd with its registered address at Kampala road , plot 521, Uganda. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users, and other individuals in connection with our Platform. If you do not agree with this policy, you should not use the Platform.

At KipTalk, we prioritize your privacy. This policy outlines how we collect, use, and protect your personal information:

       Information Collection: You give us information when you register on the Platform, including your username, password, date of birth (where applicable), email address and/or telephone number, information you disclose in your user profile, and your photograph

       Data Security: Your security is paramount. We employ industry-standard measures to safeguard your information from unauthorized access, disclosure, or alteration. We process the content you generate on the Platform, including photographs, audios and videos you upload or create, comments, hashtags, feedback, reviews, and livestreams you make.

       Third-Party Services: KipTalk may use third-party services for enhanced features. Please review their privacy policies, as we are not responsible for their practices.

       Cookies and Tracking: We use cookies to enhance your user experience. You can disable cookies in your browser settings, though it may affect certain functionalities. We and our service providers and business partners use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze how you use the Platform, including which pages you view most often and how you interact with content, enhance your experience using the Platform, improve the Platform, provide you with advertising, and measure the effectiveness of advertisements and other content. We and our partners also use Cookies to promote the Platform on other platforms and websites. Cookies enable the Platform to provide certain features and functionality.

       User Controls: You can manage privacy settings, control shared information, and adjust visibility preferences.

       Communication: By using KipTalk, you consent to receiving account-related communication and platform updates. Opt-out of non-essential communication anytime. We may obtain information about you from certain affiliated entities within our corporate group, including about your activities on their platforms. We may receive information about you from others, including where you are included or mentioned in User Content, direct messages, in a complaint, appeal, request or feedback submitted to us, or if your contact information is provided to us. We may collect information about you from other publicly available sources. We may receive information from merchants and payment and transaction fulfillment providers about you, such as payment confirmation details, and information about the delivery of products you have purchased through our shopping features.

       Data Retention: We retain data only as long as necessary for KipTalk purposes or as required by law. We collect certain information about the device you use to access the

Platform, such as your IP address, user agent, mobile carrier, time zone settings,

identifiers for advertising purposes, model of your device, the device system, network type, device IDs, your screen resolution and operating system, app and file names and types, keystroke patterns or rhythms, battery state, audio settings and connected audio devices. Where you log-in from multiple devices, we will be able to use your profile information to identify your activity across devices. We may also associate you with information collected from devices other than those you use to log-in to the Platform.

       Policy Updates: Periodic updates may occur. Significant changes will be notified, and continued use constitutes acceptance of the revised policy.

How long we keep your information

We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defence of legal claims. The retention periods are different depending on different criteria, such as the type of information and the purposes for which we use the information. For example, when we process your information such as your profile information to provide you with the Platform, we keep this information for as long as you have an account. If you violate our Terms of Service, Community Guidelines, or other conditions or policies, we may remove your profile and User Content from public view immediately, but may keep other information about you to process the violation.

Information relating to children and teens

KipTalk is not directed at children under the age of 13. In certain cases, this age may be higher due to local regulatory requirements, please see your local supplemental terms for more information. If you believe that there is a user who is below this minimum age, please contact us at accounts@kiptalk.com 

Our Jurisdictions

In jurisdictions where the national or official language is English, the version of the KipTalk Privacy Policy in your local language may set out additional terms specific to your jurisdiction. Please also refer to the version of this Privacy Policy in your local language for further information.